FAQ | UNW:RLDLY Project

What does The Unw:rldly Project do?

We are an apparel brand that is highly inspired by Faith and Joy and desire to bring an Unworldly experience to you. You are Loved and we want YOU to feel that through our apparels. :D

How can I contact customer support?

You can contact us through our email at: unworldly.tvop@gmail.com and through our Instagram at: @unworldly.project.

How do I place an order?

You can place your beautiful and amazingly crafted order by adding your size to cart, click cart and proceed for payment! Thank you for your support <3

How long does my purchase take to arrive?

Please do give us ample time to prepare your merch! For products that are in stock, delivery may take up to 7 days if the shipping address is in Singapore. For pre-orders and overseas shipment (THANK YOU FOR YOUR SUPPORT <3), the estimated delivery may take up to 20 to 30 days. Please note for overseas shipment, there may be additional costs incurred. We appreciate your kind understanding and support.

How do I clean my favorite merch?

Please see the below images for the cleaning instructions: You can also refer to the neck labels of our Unw:rldly clothes!

What size should I get?

Please view the sizing charts in the product guide in our products!